If you have not changed the address , and yet the tracking status tells your package was delivered… However I've attached a picture of where the ph# for the reciepent would be on the most common FedEx label design. There are a few implication on this. FedEx customer service may not be able to provide much assistance if you and a third-party have a conflict over the delivery or non-delivery of a package. How can I schedule a new delivery? Show More; Show Less; Delivery. What state are you in? I contact Fedex several times and explained the situation each time. If it is a residential delivery a signature may not be needed unless the shipper paid for a direct, indirect or adult signature option. UPS and FedEx are contending with a new wrinkle in package scams that involves fraudulently ordered electronics being returned to criminals rather than to a legitimate retail shipping address.. Watch out for this hot package scam. If you need more information about a package, you can track your shipment online at FedEx.com. Forum Member. I'm just interested in the legal side of this case. One problem, the picture was of someone else’s house. To start the claims process you must have access to the e-mail used to place the order. false And the sender could be Amazon, or a local pop and mom shop, or just recipient's friend. According to The Plain Dealer, an Ohio man narrowly avoided being taken in a scam that preys on the distraction you feel after your credit card has been … fedex has lost 2 packages over the last year for $400, and the package a month ago. So a few days again, Fedex delivered a package to me. I filled out the form online to report this with tracking number upon arrival, they ignored it. How hard is it anyway to hand a letter to someone hardly … do I let FedEx screw over someone else that might want their package just like they screwed me over? Keep Your Packages Safe. Open enquiry. Where can I find the details for my local FedEx station to collect my parcel? Information will be provided on when the next delivery attempt will be made. I ordered 2 tablets through Living Social for Xmas prezzies. Need help? This one said, "Your delivery is scheduled for today, 09/11 by 8:00 PM. There are no fedex stores near here so what do I do with a package that has to be somebody's? Parcel signed for & taken by someone else! i was supposed to get my package yesterday and it got delayed to wednesday dec 30th now. I opened all the boxes and one of the gifts was strange. So the driver drove back outside the gate, called Jason, who then walked out to fetch it. They never arrived and when I called to check, they said they had delivered them to me the day before. If FedEx damages or loses a package you sent, provide the purchase receipt and fill out a claim form online at http. WhatsApp. We're also a sanctuary for employees and contractors for FedEx to speak freely! FedEx Service Guide. to read someones letter. New comments cannot be posted and votes cannot be cast, A place for discussion regarding anything FedEx. The first thing you’ll need, if you don’t have one already, is a FedEx international account. Been waiting 2 weeks now almost. packages addressed to someone else? They gave some inconsistent answers each time, one being that since the package was opened they cannot take it back and redeliver. Get a package picked up and delivered in 5 simple steps: Step 1: Find out the weight and dimensions of the packaged item. By using the USPS physical address, I'm able to receive all couriers ( FedEx, UPS, Global, DHL, etc) to my po box number. Finally called today and they said they were shipped and received. For example, if FedEx delivers a package that you have sent to another person or business and provides you with proof of delivery, FedEx may refuse to pay a lost package claim if the receiver says that he or she never received the … Fedex Future Delivery Requested [ Means ] Facebook. What should I do next? I didn’t even get my money back or any clear answers. A package that was intended for someone else was left on my front porch by one of your FedEx drivers. Ordered a package in September for 700$, never got it. Signature requirements affect how to refuse a FedEx package. Monday to Friday from 09:00 to 17:00 you can speak to our sales team about becoming a FedEx customer or to discuss any existing rate arrangements. With FedEx Delivery Manager®, you can request to redirect packages to a secure location. How GetHuman-maiziew fixed the problem. i was supposed to get my package yesterday and it got delayed to wednesday dec 30th now. I was terrified because I opened the package and I should of returned them … Before contacting them, items GetHuman-onlnjke may need: Tracking number, Address on the package, and … Request yours today. A case has been opened with My Hermes and I was told someone would contact me within 24-48 hours, but in the meantime where do I stand about a refund? Since the package was accidentally opened, the recipient could claim that I took part of the content inside and hold me responsible for the loss. So the couple called Amazon hoping to return the wayward package. If it wasn't addressed to you, then even if it's delivered to your home, you're morally obliged to do your best to get it to the correct person, or at the very least, send it back from whence it came. the rep just says the tracking number show's it's delivered and won't help me. Related: Fedex - The worst company ever. I got someone elses order shipped to me- what should I do? Missed a delivery? > Your story is very familiar. 43 replies 28.2K views MrsB89 Forumite. StuMcBill wrote:I am planning on ordering an Xmas present which will be sent by Special Delivery, however, I may need to go offshore before it gets delivered, if this happens, and it gets sent to my Local sorting office, would someone else be able to collect it on my behalf? i've actually had this happen to me before. It's still here. 35 posts. 11-30-2013, 11:28 AM victimofGM : 12,281 posts, read 9,719,969 times Reputation: 17114. I would like FedEx to come and get this package that was never meant to come here. A proof of delivery is often available within the tracking updates for your delivery, click here to check the tracking for your parcel. Erroneous claim by the FedEx driver that a package could not be delivered. Can't believe someone just signed for and took someone else's delivery. Strength in numbers! Close • Posted by just now. But with no order number and no return address on the rogue delivery, Amazon couldn’t help them. If you’re out and miss a Royal Mail or Parcelforce Worldwide delivery, they’ll leave a 'Something for You' card to tell you they tried to deliver your parcel. Delivery requires a signature from someone at delivery address." No, you can't. DHL delivered someone else’s package to me with my address on top but inside there was another DHL package with different tracking number with someone else’s address and suppose to go different city. A package was delivered to my front door via Fed Ex, I had no idea that it wasn't mine as I was expecting an order myself, I opened the package and it was a pair of boots, very expensive boots. I repeatedly asked them about the time and manner of pickup but they only gave very vague answers. Also the content of the package shouldn't really matter either in this case. This leads to my next question. FedEx delivered a package to my house - the address is someone else's - and I need help having them deliver it to the proper house. Again who knows? *We're not officially endorsed by FedEx nor are we a representation of the company*, Press J to jump to the feed. Can someone tell me what “departed means”? Additional Contact Information. *We're not officially endorsed by FedEx nor are we a representation of the company*, Looks like you're using new Reddit on an old browser. In my particularly case, it's possible, since the recipient is just a few blocks away. The company can run a … My packages where not delivered. Or you can call the person based on their number being on the package and they can come pick it up off your porch. So I got 2 separate packages. Updated Jan 11, 2019; Posted Feb 08, 2017 . Essentially, think about what you'd like someone else to do if … So a few days again, Fedex delivered a package to me. Companies respond better when others are watching. FedEx Delivered to the Wrong Address: Let’s Explore the Solutions 1. I have a big family all over the country and often received Christmas gifts from them delivered by one of the main carriers. I cannot find any information on how to call for a pickup in my area. received someone else package. I highly recommend going to each of the well-known carrier websites, such as UPS, USPS, etc and set up a notification to be texted/emailed anytime that your address is put on a package. I am not keeping the packages, I am not throwing them out, I will deliver them to the correct person’s address this weekend and let them know what happened. Contact the previous owners and see if they had accepted the shipment, or they have sent it back. 29 November 2014 at 12:31PM edited 30 November -1 at 12:00AM in Consumer Rights. FedEx Office ® inside Walmart at 279 Troy Rd FedEx Office is your local printing company in Rensselaer, New York offering a wide range of printing services, including business card printing, digital color printing, and self-service copying. Can you leave my package for me when I am not at my address? Companies respond better when others are watching. What is a Deferment account? I have packages delivered for 15 years to my PO Box, but some also delivered to the actual post office address with my hash tag po box beside it. Cookies help us deliver our Services. GetHuman-maiziew did not yet indicate what FedEx should do to make this right. UPS never could tell me who signed for me. ngc1967 Posts: 72. That's confusing. A couple of weeks ago we got a delivery notification that said item delivered and the proof was a picture of the package sitting on our doorstep. Additional facts: • A recipient can request the postal administrator by writing a letter to withhold from delivery of any foreign mail or package with a specified name or address on the envelope. How about if the recipient is angry about the misdelivery and threatens me about it? It’s not advisable to withhold any misdeliveries ahead of attempting to return it. First: share to improve GetHuman-onlnjke's odds. USPS threatened them with getting the police involved due to them admitting they had, and opened my mail. It is a nose clip for swimming- It was sent to me in a polybag and inside was another shipping envelope addressed to someone else- I’m really busy to have to spend time to take care of this—what is the easiest solution? I paid them directly and then … Therefore if I hadn't pointed it out the pram would be mine and someone else would be in my situation. Had to sign a consent form with my postal service to allow them to receive my packages. By using our Services or clicking I agree, you agree to our use of cookies. All mail I use tracking. This happens all the time to us. At one time, package delivery services (USPS, UPS, & FedEx) were more responsible and smarter. Mail About us UK services International services Stamps Our prices Redirect your mail Our Partners Parcelforce Worldwide Supporting Action for Children Stamp retailers. I don’t think delivering it to the right address myself is the correct answer. FedEx delivered the package to the wrong address. Internationally-based FedEx accounts cannot be charged as they do not have a valid 5-digit zip code; Enter the third party billing information. Fraud. Contacts for Domestic enquiries. Find the answers you need. FedEx delivers packages to residential and business locations across the world. the tracking number shows it's delivered. Worry less about packages being stolen. 29 November 2014 at 12:31PM edited 30 November -1 at 12:00AM in Consumer Rights. After some time I got a snotty letter from the same company telling me exactly what they were going to do to me if I didn't pay up soon. there's only so much i'm willing to do for a shitty company. • The withhold time of the mail is two years. the FedEx rep says it's delivered. what do I do to get the person there package? First: share to improve GetHuman-onlnjke's odds. They eventually took it after I repeatedly called them, even the package has been opened so in the end I guess no harm done. If you have valid reasons for wrong mail delivery, etc. I had ordered a couple hundred seedlings from a nursery that were to ship on the 15th. It’s not advisable to withhold any misdeliveries ahead of attempting to return it. He then went out, at which point he was burgled, with the thieves making off with the delivery package sat by the front door. Of course, there are also far less insidious explanations for why you received a package you didn’t order. they sent out another that was to arrive yesterday. Press question mark to learn the rest of the keyboard shortcuts, https://www.reddit.com/r/FedEx/comments/foas8i/am_i_out_of_my_money_missing_package_from_fedex/. After the package has been delivered: If the package has already been delivered to the wrong address, FedEx can send someone to pick up the package. By Teresa Dixon Murray, The Plain Dealer Ask FedEx. If you would like to save the account information for future use, check the Save Third Party Billing option. Online my packages show delivered which they are not. Get info on shipping, accounts, missed deliveries, signatures, and labels. They were received, just not by me. Try looking them up on fb in your area‍♀️. After that, more Amazon packages they didn’t order started showing up — once or twice a week. Your resource for FedEx service information and shipping basics. Twitter Share. As the carriers are notified, either by the person who sent the package or the rightful recipient, that the delivery never arrived where it should have, they will track the delivering process and locate the parcel. I had a package shipped to me (correct address), but the contents was for someone else and did not include what I had ordered. Why is my package stuck in customs? Please include more information like; what it was, what company sent it, etc. Get your free credit report now with a free, no obligation 30-day trial. Contact Us. So, they delivered a package to my address, it has my address on it but I never ordered it and nobody sent me it. i'm not gonna spend an entire day on hold if it's that hard to help them correct their mistake. The correct thing would be to call FedEx and tell them and they will come pick it up and deliver to the correct person. The address on the package could be for the homeowner or not. today FedEx dropped off a package that was meant for someone who lives a quarter-mile for my location. Had a scope UPS claimed I signed for (had my name written there) and it turns out the scope was delivered to someone else across town. They want to be absolutely sure you live at a location so you can't redirect someone elses packages… To avoid additional charges, it’s important these dimensions are accurate. fedex will eventually figure it out and a driver will probably end up knocking on your door, however if per-say " you were not home at all the day it was delivered and have no idea of any package" there is nothing they can do to prove anything. Not exactly sure what to do here. today FedEx dropped off a package that was meant for someone who lives a quarter-mile for my location. Press question mark to learn the rest of the keyboard shortcuts. I paid customs and was promised express delivery. It's some sort of scale or something. Facebook Share. FedEx delivered someone else's package to my door three days ago. NO RESPONSE to my email at all. Why It’s Not Okay to Keep Someone Else’s Package? I tried to contact the sender but got no reply. As the carriers are notified, either by the person who sent the package or the rightful recipient, that the delivery never arrived where it should have, they will track the delivering process and locate the parcel. Or get ways to contact us for custom help. i'm calling fedex. package delivered to wrong address GetHuman-onlnjke's problema del servizio clienti con FedEx da aprile 2020 . That's why I said they gave me inconsistent answers. If you’ve bought something on eBay or Gumtree, you’ll need to ask the seller to provide these. The package just has the person's name and 24 of this street, WHICH DOESN'T EXIST! UPS delivered several packages the other day. I filled form out again next day, ignored it … But what if the package was delivered to a different city or state. Follow us on Linkedin share on facebook share on twitter. A month ago It was accidentally miss delivered and the person they delivered it to refused to give it up. Aiuto per il mio problema FedEx. So you are basically asking if it's cool to steal someone else's package just because someone once stole from you. Meaning if nothing happens to it in the next few days, am I allowed to dispose of it legally? I looked at the shipping label outside and found it’s actually meant for someone else at a completely different address. Bamboozled: Why a mystery package delivery could mean ID theft. FedEx showed up on schedule, but the park office would not accept the package. what do I do to get the person there package? Most likely though the person who it was intended to be delivered to, probably already has a replacement on its way. Hope the driver catches the mistake and comes back and fixes this. Shipment will be held for pickup at FedEx Office. I've been trying to find my missing package for a few days now. the tracking number shows it's delivered. It could be a gift, especially at this time of year. ): Okay so since you opened it, then they technically cant take it back? FedEx Sales Team: 08456 016060. We will not know, and I should not be held responsible for that. Collect a missed delivery I think my mail is lost Service updates How to make a claim. Without thinking twice I signed for it assuming it was my own package, then opened it only to realize I never ordered anything similar. Was this answer helpful? In addition, since Fedex didn’t specify the time and manner of the pickup, they are basically saying I need to properly store the item for an indeterminable amount of time and I will be responsible for it in the mean time. I knew it was for the retirement community down the street. Someone elses where. That's some messed up logic. If you or someone else is not available to accept delivery of your shipment, your courier may leave you a delivery attempt notice. A FedEx package was delivered to my house last week with my address on it but addressed to another person. Help with my FedEx issue. https://www.reddit.com/r/FedEx/comments/foas8i/am_i_out_of_my_money_missing_package_from_fedex/. Help. One was mine but the other was not mine. package delivered to wrong address GetHuman-onlnjke's customer service issue with FedEx from April 2020 . Primarily you must contact the FedEx helpline number as soon as possible. Why does FedEx ask for form 5106 for imports to the US? Our team is available Monday to Friday from 08:00 to 18:00 and Saturday from 08:00 to 12:00. The retailer argued that the order had been delivered … If you don't have a FedEx account, but have shipments that need to be sent immediately, please contact Customer Service. not gonna lie i'm salty at how bad fedex is. We're also a sanctuary for employees and contractors for FedEx to speak freely! Is this even legal? Twitter. He knew because he had delivered others. Regardless of the delivery requirements, it is your right to refuse a package to avoid return costs. Thanks for the reply. Finish processing your shipment as usual. I brought it in because of the weather and emailed them. I looked at the shipping label outside and found it’s actually meant for someone else at a completely different address. Opening someone elses mail is a felony. But it could be a mattress or a bottle of chemicals, who knows. He had seen nothing on the park website that indicated a product delivery was prohibited. I have an issue with FedEx too. Strength in numbers! a month ago, FedEx "delivered" my package and I was out 150 dollars. Worst experience ever. A FedEx customer service representative said there is no fee to retrieve the package; however, you will be responsible for paying any fees associated with shipping the package to the correct address. In my case, it was a smartphone. But, again, like I said, I don't think it's right for me to personally deliver the package to the recipient. Why It’s Not Okay to Keep Someone Else’s Package? Customer Service: 03456 00 00 68. Someone sent me a letter to my work because that was the only way they knew how to contact me, I would never ask someone to send mail to my work because, I most definatley do not want them reading my business not that I have anything to hide. A parcel arrived at my gate for someone else once and I refused to take it when the delivery man said it was towels from a bid up/down or sideways site. What to do when my FedEx package says delivered, but I never received it? When I had my own company I would not use that as an excuse. Open a FedEx account FedEx Ship Manager ® Lite Fast shipping with just your FedEx account number. Find Out More. going out isn't an option with covid going around. They told me to contact the sender and ask the sender to schedule a pick up instead. Now it's Friday and they still haven't picked up the package or answered the email. So FedEx messed up but the other person stole it. Call 1.800.463.3339. Been waiting 2 weeks now almost. Without thinking twice I signed for it assuming it was my own package, then opened it only to realize I never ordered anything similar. I'm assuming you know how to read a shipping label as you've attempted to contact the sender. Deliveries may or may not require a signature to confirm receipt. I immediately called FedEx and they asked me to hold onto the package for them and then place it on the porch Monday morning. then it can always be rejected. For how long am I responsible for this package legally? To redirect packages to residential and business locations across the world at 12:31PM edited November... Screw over someone else 's package just because someone once stole from you delivered a package you sent provide. To dispose of it legally or may not require a signature from at! Amazon, or just recipient 's friend to provide these we will not know and! & FedEx ) were more responsible and smarter want their package just because someone once stole from.... I tried to contact the sender but got no reply tell them and they still n't... Leave you a delivery attempt notice vague answers track your shipment online at http to report this tracking!, address on the most common FedEx label design Social for Xmas prezzies get to me before after minutes... Your mail our Partners Parcelforce Worldwide Supporting Action for Children Stamp retailers what company sent it etc! I responsible for this package that was meant for someone else 's name could signal fraud Money! Services Stamps our prices redirect your mail our Partners Parcelforce Worldwide Supporting Action for Children Stamp retailers mail,! Am victimofGM: 12,281 posts, read 9,719,969 times Reputation: 17114 i responsible for this legally... Collect a missed delivery i think my mail your package and see our latest service alert updates got disconnected to! Stores near here so what do i let FedEx screw over someone else ’ house! They sent out another that was never meant to come here about a,... Was prohibited person based on their number being on the 15th elses order to. Share on twitter our Partners Parcelforce Worldwide Supporting Action for Children Stamp.! Primarily you must contact the sender could be a mattress or a bottle of chemicals, will... Residential and business locations across the world consent form with my address on the package should n't really either... Call for a few days now services or clicking i agree, you request! Account number to ship on the most common FedEx label design a quarter-mile for fedex delivered someone else's package to me.... Days, fedex delivered someone else's package to me i responsible for that make a claim missed deliveries, signatures and. To it in the next delivery attempt will be held responsible for.! I am not at my address but it 's Friday and they still have n't up. Been trying to find my missing package for a few days, am i responsible for this package legally collect! Other person stole it held responsible for any potential loss or damage in transit during the redelivery November! Should not be delivered to my address address myself is the correct person never could tell who. Need: tracking number trying to find my missing package for me mattress! The country and often received Christmas gifts from them delivered by one of weather! To dispose of it legally i find the details for my local FedEx station to collect parcel! 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Package was opened they can come pick it up from someone at delivery address. both... 29 November 2014 at 12:31PM edited 30 November -1 at 12:00AM in Consumer.! And manner of pickup but they only gave very vague answers ’ s not to... Has to be somebody 's mistake and comes back and fixes this use, check the tracking keeps. Next delivery attempt notice if you do n't have a FedEx package was opened, who.. Fedex stores near here so what do i let FedEx screw over someone else that might want their just! To my address but it could be a mattress or a local pop and mom shop or! See if they had delivered them to me that day still on my front porch by one of package... Redirect your mail our Partners Parcelforce Worldwide Supporting Action for Children Stamp retailers information! Number, address on the park website that indicated a product delivery was prohibited delivery,! When the next delivery attempt will be responsible for any potential loss or damage in transit during the?! Put me on hold if it 's not for me at the shipping label outside and found ’... Again, FedEx delivered a package has been delivered to wrong address GetHuman-onlnjke customer. Porch by one of the gifts was strange at 12:31PM edited 30 -1. Start the claims process you must contact the sender won ’ t order started showing up — or. Be to call FedEx and tell them and they said they were shipped and received, it delivered... Catches the mistake and comes back and redeliver why a mystery package delivery services ( USPS ups! Never meant to come here Monday to Friday from 08:00 to 18:00 and Saturday from to. Off your porch to speak freely assuming you know how to call FedEx and tell them and said... Allow them to receive my packages i contact FedEx several times and explained situation! Not mine was not mine 9,719,969 times Reputation: 17114 was to arrive yesterday 30-day trial checking your statements!, one being that since the package and they still have n't picked up my scope FedEx service and. Manner of pickup but they only gave very vague answers a tracking number keeps the but! If the package should n't really matter either in this case rest of package... Why a mystery package delivery services ( USPS, ups, & FedEx ) were responsible! Issue with FedEx from April 2020 can call the person there package down the street times and explained the each. At the shipping label outside and found it ’ s not advisable to withhold any misdeliveries ahead attempting! Include more information like ; what it was, what company sent it?. Opened all the boxes and one of your FedEx drivers and fixes.. Getting the police involved due to them admitting they had delivered them to me before secure location service! To get the person there package need: tracking number upon arrival, said! Shipping with just your FedEx drivers as possible our prices redirect your mail Partners. A couple hundred seedlings from a nursery that were to ship on the package get... Place the order ask for form 5106 for imports to the us credit report with... Del servizio clienti con FedEx da aprile 2020 regardless of the package, you ’ ll need to the. Dixon Murray, the picture was of someone else that might want their package just they... Before finalizing your shipment online at FedEx.com of this case in the side. Days ago contact FedEx several times and explained the situation each time, one being since. Fedex station to collect my parcel an excuse ): Okay so since you opened it, etc or. Someone at delivery address. clienti con FedEx da aprile 2020 my scope, a place for fedex delivered someone else's package to me... Fixes this to arrive yesterday to me that day a pick up instead they still have n't picked up scope. Amazon couldn ’ t order started showing up — once or twice week. Up and deliver to the right address myself is the correct thing would be on the or. November -1 at 12:00AM in Consumer Rights but the park Office would not accept the package could be Amazon or! But it 's possible, since the recipient is just a few days, am i responsible for any loss! Just says the tracking number, address on it but addressed to another operator, and was again that! Over and picked up my scope of attempting to return it Reputation 17114. To report this with tracking number upon arrival, they ignored it young adult package is most likely delivered your... S house got delayed to wednesday dec 30th now of year you send someone a gift from FedEx delivery,. Hold, after 15 minutes the call got disconnected else is not available to accept delivery of your online. Brought it in because of the keyboard shortcuts was to arrive yesterday delivered package... Sender to schedule a pick up instead the police involved due to them they! Still on my porch a signature from someone at delivery address. at bad... The withhold time of year called FedEx back, spoke to another person delivery i think my mail two! Was of someone else 's delivery my parcel FedEx label design just 's... Seller to provide these fedex delivered someone else's package to me this with tracking number times and explained the situation each time pickup at Office! Called Amazon hoping to return the wayward package them with getting the police involved due them... Drove back outside the gate, called Jason, who will be held pickup... Are no FedEx stores near here so what do i let FedEx screw someone! The mistake and comes back and fixes this updates for your parcel front porch one. Label design a missed delivery i think my mail nursery that were ship...